GOLD STAR

Services

GOLD STAR DME

OUR SERVICES

We work closely with hospice and home health providers to support continuous, reliable patient care. By partnering with Gold Star DME, your team can count on timely equipment delivery and responsive service that feels like an extension of your own care team. Our dedicated account representatives coordinate every order to fit your care plan, ensuring seamless support for your patients.

GOLD STAR DME

Partner Benefits

01

Fast Turnaround

Same-day delivery for urgent patient needs, so you can admit patients or address changes quickly.
02

24/7 Support

Round-the-clock access to our on-call team for equipment orders, troubleshooting, and emergency replacements.
03

Easy Ordering

A streamlined referral process with an online portal for secure, HIPAA-compliant orders and real-time updates.
SERVICES

Delivery & Support

We provide 24/7 delivery and support services to ensure patients have what they need, when they need it. Our on-call technicians are available day or night for emergency deliveries or last-minute requests, including weekends and holidays. Same-day delivery is our standard – often we can deliver and set up equipment within a few hours of a request in the Dallas area.

SERVICES

Referral & Order Portal

Our secure online portal makes ordering equipment and referring patients simple and safe. Healthcare providers can log in to request equipment, schedule deliveries, and track orders – all through a HIPAA-compliant system that protects patient information. If you prefer, you can also upload referral documents directly on our site. We ensure all referrals are received instantly and acted on immediately by our dispatch team.